Datascension, Inc. (OTCBB:DSEN), a premier data solutions company, announced today the appointment of Mr. Jorge Noa as Vice President of Customer Service. Mr. Noa begins this non-executive position effective immediately.
Mr. Noa has been in customer service since 1987, and has an impressive background tailor-made for this newly created position at Datascension.
Immediately prior to joining the Company, Jorge Noa had been with Los Angeles-based Sylmark, Inc. (2002-2007) in which he oversaw four call centers in four different countries. During his years there, Noa turned the customer service department from a cost center into a profit center, practicing his skill at identifying and maximizing various on-site cultural differences. His expertise is centered on cutting operating costs, while maintaining service levels and increasing new sales.
Mr. Noa is also skilled at standardization of customer service procedures including Data Entry, and has managed inbound and outbound Customer Service/Sales departments as well as setting up pilot call centers in India and Costa Rica.
Jorge Noa holds a BA in English from Kean University, Union, New Jersey and excelled in the Leadership Beyond Management Course at the University of Wisconsin's Madison School of Business, and speaks Spanish, French and Italian.
About Datascension
Datascension, Inc. is engaged in the collection and processing of data and conducting outsourced market research with principal operations in Costa Rica and affiliates located in the Dominican Republic, India and Ecuador. Datascension is rapidly becoming one of the largest Spanish-speaking call centers in the world, with over 1500 employees. The Company's commitment to customer service, quality and on-time project management has fostered its world-class reputation among major market research firms and corporate market research departments. For further information: www.datascension.com
FORWARD-LOOKING STATEMENTS: This press release contains forward-looking statements. Statements about Datascension's future expectations, including future revenues and earnings, and all other statements in this press release other than historical facts are "forward-looking statements" within the meaning of section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934, and as the term is defined in the Private Litigation Reform Act of 1995. Datascension's actual results could differ materially from expected results. The forward-looking statements include all statements that are not statements of historical fact. Our actual results could differ materially from the anticipated results described in the forward-looking statements. Factors that could affect our results include, but are not limited to, those discussed in our filings with the U.S. Securities and Exchange Commission, including, but not limited to, those contained in our Forms 10-KSB, 10-QSB and SB-2. DSEN makes no commitment to update any forward-looking statement or to disclose any facts, events, or circumstances after the date hereof that may affect the accuracy of any forward-looking statement.