STOCK ANALYSIS
Ultimate Softwares Bill Hicks to Speak on Service Integrity and
Customer Satisfaction at SiiA OnDemand Conference
November 17, 2008 | By BusinessWire
Ultimate Software (Nasdaq:ULTI):
| WHAT: | | | Ultimate Software's CIO and Senior Vice President, Shared Service, Bill Hicks will participate in a panel discussion entitled, Service Integrity: Beyond the SLA at the third annual SiiA OnDemand Conference, November 17-19 in San Jose, California. |
| | | Hicks and the panel participants will discuss how much of what's not defined in a SLA matters when it comes to Service Integrity and overall customer satisfaction. The panel will speak to best practices on how to leverage existing resourcesboth people and technologyto automate more of the business functions necessary for sustainable and steady growth. |
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| WHO: | | | Bill Hicks serves as the CIO and Senior Vice President of Shared Services for Ultimate Software. Hicks is responsible for overseeing the company's award-winning customer support department, as well as the Ultimate Software's IT programs, including those systems and people responsible for Ultimate Software's Software-as-a-Service human capital management solution. Lead by Hicks, Ultimate Software's IT department was honored as Best IT Team by the American Business Awards in 2007. |
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| WHEN: | | | Tuesday, November 18, 2008 |
| | | 2:45 - 3:30 p.m. PST |
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| WHERE: | | | SiiA OnDemand Conference |
| | | San Jose Marriott Hotel, San Jose, Calif. |
| | | http://www.siia.net/ondemand/2008/ |
UltiPro and Intersourcing are registered trademarks of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
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